A. Rudin Custom Down Wrapped Chair & Ottoman

We handle shipping for most items whenever possible. Shipping for eligible items is automatically calculated at checkout based on size, weight, and handling requirements.

Some items fall outside standard carrier criteria due to their dimensions, fragility, or handling needs. For these items, standard shipping may not apply, and delivery or pickup will need to be coordinated after purchase. If an item requires this level of coordination, you may see “White Glove / Coordination Required” at checkout or you may use the "Pick Up" Option. These options are treated the same and indicate that delivery arrangements will need to be finalized post-purchase.

After your order is placed, our team will reach out to review the item details and discuss available options. You are also welcome to contact us directly using the “Call Us” button above or by calling 480-588-7006.

Please note that purchases made after business hours, on weekends, or during certain holidays may result in additional time before our team is able to connect with you.

For local orders, we can assist with coordinating delivery through trusted third-party providers. Typical local delivery arrangements may include:

• $95 per hour‍‍
• Includes two movers and a large box truck‍
• Local delivery only

Morning delivery requests can often be accommodated same day or next day, subject to availability.

Final delivery pricing and scheduling are confirmed directly between the customer and the delivery provider. Payment for delivery services is handled separately and is not included in the item purchase price.

Please note that depending on the item, our team may not be able to assist with loading or moving large or heavy pieces. Customers are responsible for coordinating appropriate pickup or delivery personnel and equipment. We are happy to discuss item details and help connect you with reputable providers after purchase.

For out-of-town delivery needs, we may be able to connect you with available options; however, coordination and payment are handled directly by the customer.

All sales are final. By purchasing an item, the customer assumes responsibility for coordinating delivery or pickup when applicable. While we may assist with introductions for White Glove or Pickup orders, all delivery arrangements, scheduling, labor, and payment with third-party providers are the responsibility of the customer.

Please note that shipping eligibility is determined on a case-by-case basis, and the guidelines above are not intended to be a catch-all. If an item appears unavailable on the site and is not marked as sold, please let us know and we will update our system as needed.